- At the time of booking a credit/debit card number is taken to guarantee the reservation.
- We will take the full amount of the booking 72-hours before your arrival date. Please email us if, for multi-night bookings, you prefer us to take just for the first night.
- If the card is ‘Declined’ the booking will be considered as cancelled. In this case we will attempt to contact the guest by text message.
- Please ensure that we have your up-to-date mobile number.
- If you cancel up to 3 days before 12:00 PM before your booking, there will be no charge apart from the 10% non-refundable deposit.
- If you cancel on the same day of your arrival after 12:00 PM, you will be charged for the first night if your booking.
- Later cancellations and no-shows will be charged for the first night.
- Please consider buying cancellation insurance to cover unforeseen events.
- 14:00 – 18:00
- Please be aware that our reception closes at 18:00. We take a 10% non-refundable deposit, so please be confident of your arrival time before completing your booking.
- All days: 10:00AM
- Note: Luggage may be left for collection later, at a time convenient to us.